Feedback from previous guests about their experience.
86%
liked the hotel and would stay again
modern
friendly staff
no specific issue
not applicable
8.6/10
Great
Rooms
9.0
Location
9.3
Service
9.0
Dining
7.7
Guest reviews
8.6/10
based on 3 reviews
9.4
9.4/10based on 2231 reviews
Trevor
United Kingdom,
August
2023
8.6/10
The hotel offered elegant, stylish, and clean rooms that were more spacious than expected. The service was amazing, with helpful staff assisting with various needs. The location was excellent, situated in the center of Krakow.
Rooms
9.0
The rooms were very elegant, stylish, and clean, exceeding my expectations in terms of space.
Service
9.0
The service was terrific, with incredibly helpful staff attending to all my needs.
Location
9.0
The hotel's location in the center of Krakow was excellent, making it convenient to explore the city.
Dining
8.0
No specific details were provided about the dining experience, but the stay overall provided great value for money.
Facilities
8.0
The hotel offered a range of convenient facilities for a comfortable stay.
Margaret
United Kingdom,
July
2023
8.8/10
I had a fantastic stay at this hotel. The rooms were spotless, very comfortable, and equipped with all the necessary utilities. The service was terrific, with the staff being incredibly helpful and attentive. The location was excellent, just a short walk from the old market. Overall, a great choice for a stay in Krakow.
Rooms
9.0
My room was very spacious, immaculately clean, and had everything I needed for a comfortable stay.
Service
9.0
The service was exceptional, with the staff going above and beyond to assist with anything I needed.
Location
9.0
The hotel's location was excellent, with easy access to the old market square and convenient underground parking.
Dining
8.0
I enjoyed authentic Italian pizza at the hotel.
Facilities
9.0
The hotel offered a variety of facilities to enhance my stay, making it even more enjoyable.
modern
no specific issue
Walter
United Kingdom,
May
2023
8.6/10
The hotel is absolutely stunning, with elegantly furnished rooms that are exceptionally clean and comfortable. The service is top-notch, with a warm and attentive staff ready to assist in every way possible. The location couldn't be more perfect, right in the heart of the city center and just a stone's throw away from iconic attractions. However, the dining options are limited, offering only hand-cut steaks, and there were no specific comments on facilities.
Rooms
9.0
I was impressed by the modern and comfortable double beds in the very elegant and stylish room. It was immaculately clean and had everything I needed for a cozy stay.
Service
9.0
The staff members were incredibly kind, welcoming, and attentive throughout my stay, making sure I had a seamless experience from start to finish.
Location
10.0
The underground parking was convenient, and the hotel's proximity to the old town, Starbucks, and the old market made exploring the city a breeze. A definite 10 in my book!
Dining
7.0
The dining experience, although limited to hand-cut steaks, was satisfactory and served its purpose during my stay.
Facilities
8.0
The hotel offers a range of valuable services from room service to laundry facilities, enhancing the overall guest experience.